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Real Estate Search Help
Frequently Asked Questions
General Search Guidelines
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All searches are case insensitive. Thus all search information that you enter
can be in any case: upper, lower or mixed case.
- Textbox labels with a red asterisk at the end are required text fields.
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You can enter partial information in any search textbox. For example, for a
name search, if you enter in the string SMI for the last name and
the letter J for the first name then your search results will show
all names with last names that begin with SMI and with first names
that begin with the letter J.
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Usually the more information you enter in your search criteria the faster you
will receive your search results.
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Your search results information will be display in the right frame titled Real Estate Search Results. To view more information on an account
simply click your mouse anywhere in the account row.
Search by Locator Number
A locator number is an unique number that identifies each property in St Louis County.
Select the Locator Number radio button, enter at least the first four characters of
a locator number and then click the Find button.
| Locator Number: |
A required field in which you must enter at least four characters. The
locator number is a nine-character number in which the third character is always an alpha character. The other characters are always numeric numbers.
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Search by Parcel Address
Select the Parcel Address radio button, enter at least three characters of a street
name, and then click the Find button. Optionally you can enter an address
number, direction or suffix information. Entering a full or partial
address number should yield a faster search time.
| Number: |
An optional field. The address number consists of only numeric characters. |
| Direction: |
An optional field. A street direction such as "North" or "South". If you don't
find the account you are looking for try removing this information from your
search criteria.
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| Street Name: |
A required field in which you must enter at least three characters. The first
character must be an alphanumeric character. The second character must be an
alphanumeric, a single quote, a space, an ampersand, a slash or a dash
character. The rest of the characters must consist of alphanumeric, space,
ampersand, slash or dash characters.
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| Suffix: |
An optional field. A street suffix such as "Drive" or "Road". The most common
street suffixes are listed before the line delimiter. If you don't find the
account you are looking for try removing this information from your search
criteria.
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Search by Owner Name
Select the Owner Name radio button, enter at least three characters of the owner's last
name, business or organization name, and then click the Find button. Optionally
you can enter a person's first name.
| Last Name: |
A required field in which you must enter at least three characters. Enter
either a person's last name, business or organization name. The first character
must be an alphanumeric character. The second character must be an
alphanumeric, a single quote, a space, an ampersand, a slash or a dash
character. The rest of the characters must consist of alphanumeric, space,
ampersand, slash or dash characters.
Note that you may enter the first name after the last name in this field and leave
the first name field emtpy.
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| First Name: |
An optional field. A person's first name. All the characters must consist of
alphanumeric, space, ampersand, or dash characters.
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Search by Subdivision Name
Select the Subdivision Name radio button, enter at least the first four characters of
a subdivision name and then click the Find button.
| Subdivision Name: |
A required field in which you must enter at least four characters. The first
character must be an alphanumeric character. The second character must be an
alphanumeric, a single quote, a space, an ampersand, a slash or a dash
character. The rest of the characters must consist of alphanumeric, space,
ampersand, slash or dash characters.
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Proper, Upper or Lower Case
Designates how the information retrieved from the database is shown.
| Proper Case: |
All information is shown with the first letter of each word or string
capitalized and the rest in lower case.
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| Upper Case: |
All information is shown in upper case.
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| Lower Case: |
All information is shown in lower case.
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Frequently Asked Questions
I can't find the information I am looking for. What can I do?
Below are some reasons why you may not be able to find the information you are
looking for.
- You have entered incorrect information.
- Our database contains incorrect information.
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We have stored information in our database different from what you expect. For
example a name search of SAINT LOUIS will not show as many records as
a search on ST LOUIS.
To find the information you are looking for, try providing less search criteria
in order to broaden your search results. See below for more specific
suggestions.
If searching by a Locator Number:
- Check that you have entered in the locator number correctly.
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The third character is always an alfpha letter from B to Z. A common mistake is to enter a zero
for the third character instead of the letter O.
All the rest of the characters are numbers.
If searching by Address:
- Check all the search information that you have entered for accuracy.
- Try removing the direction and suffix values if present.
- Try reducing or removing the address number if present.
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Try reducing the street spelling to fewer characters. It is possible that the
street name spelling in our database does not match yours.
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Searches that begin with the word SAINT should be abbreviated to ST
with no abbreviation period. For example a search for SAINT ANDREWS would
be entered as ST ANDREWS.
If searching by Name:
- Check all the search information that you have entered for accuracy.
- Try removing the first name if any.
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Try reducing the last name (person, business or organization) spelling to fewer
characters. It is possible that the last name spelling in our database does not
match yours.
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Searches that begin with the word SAINT should be abbreviated to ST
with no abbreviation period. For example a search for SAINT LOUIS COUNTY
would be entered as ST LOUIS COUNTY.
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If a person's last name contains a space do not include a first name in
your search and don't end the last name with the space.
Why does the search results page sometimes take a long time to display information?
Although our servers are configured to return search information in a
reasonable amount of time under normal workloads, sometimes searches can take
longer than usual to return information. Some reasons for this are listed
below. To decrease the search time by providing as much information as
possible. This is particularly true of address and name searches.
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Address and name searches can take longer to process especially when the
address street name contains many addresses such as OLIVE or a
person's last name is common such as SMITH. In this case
providing an address number or first name will decrease the search time.
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Our servers may be handling a heavier than normal amount of traffic. Perhaps
try searching at another time. The best times to search are in the evening and
on the weekends.
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The Internet infrastructure may be experiencing problems.
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In some cases home wireless systems can result in slower downloads.
Why does the search results page state that my search timeout period has elapsed?
All searches have a set amount of time in which to return information. If the
search has exceeded its time limit then a timeout message is shown. Although
our servers are configured to return search information in a reasonable amount
of time under normal workloads, sometimes searches can timeout. Some reasons
for this are listed below. To prevent your search from timing out try providing
as much information as possible. This is particularly true of address and name
searches.
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Address and name searches can take longer to process especially when the
address street name contains many addresses such as OLIVE or a
person's last name is common such as SMITH. In this case
providing an address number or first name will decrease the search time.
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Our servers may be handling a heavier than normal amount of traffic. Perhaps
try searching at another time. The best times to search are in the evening and
on the weekends.
At least three characters of a last name are required but my last name
contains only two characters. What can I do?
In the Last Name textbox enter your full last name followed by a space and
then at least the first character of your first name. Leave the
First Name textbox empty. Click on the Find button to retrieve your
search results.
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